Stylayer Interiors – Terms & Policies

Welcome to Stylayer Interiors! These Terms & Policies outline the guidelines and conditions governing your use of our services, including design consultations, project execution, payments, cancellations, and warranties. By engaging with Stylayer Interiors, you agree to comply with these terms.

1. General Terms

1.1 Scope of Services

• Stylayer Interiors provides interior design and execution services, including space planning, material selection, furniture procurement, and project management.

• Services may vary based on the selected package (e.g., full home design, modular solutions, renovation).

1.2 Client Responsibilities

• Provide accurate property details (measurements, layout, preferences).

• Approve designs, materials, and timelines before execution.

• Ensure site access for our team during project execution.

1.3 Modifications & Delays

• Changes after design approval may incur additional costs.

• Delays due to client-side issues (e.g., late approvals, unavailability) may extend the project timeline.

2. Payments & Pricing

2.1 Payment Structure

• Design Fee (Non-Refundable): Paid upfront for concept creation.

• Execution Charges: Billed in installments (e.g., 30% advance, 40% mid-way, 30% on completion).

• Material Costs: Based on selections (quoted separately).

2.2 Payment Methods

• Bank transfers, UPI, credit/debit cards, or cheque (subject to clearance).

2.3 Cancellation & Refunds

• Design Fee: Non-refundable once work begins.

• Execution Payments:

  • Cancellation before execution: 80% refund of advance.

  • Mid-project cancellation: Only unused material costs refunded.

• Material Orders: Non-refundable once procured.

3. Project Execution

3.1 Timeline

• Estimated completion time will be provided based on project scope.

• Delays due to unforeseen circumstances (e.g., supply chain issues) will be communicated.

3.2 Site Visits & Supervision

• Our team will conduct periodic site visits.

• Clients must appoint a single point of contact for smooth coordination.

3.3 Quality Assurance

• We adhere to industry standards for materials and workmanship.

• Any defects must be reported within 7 days of project completion.

4. Warranty & Maintenance

4.1 Workmanship Warranty

• 12 months warranty on installation and labor defects.

• Excludes damages due to misuse, natural wear, or third-party repairs.

4.2 Material Warranty

• Depends on manufacturer policies (e.g., modular kitchens – 5 years, paints – 1 year).

4.3 Post-Completion Support

• Free minor fixes within warranty period.

• Paid maintenance services available post-warranty.

5. Privacy & Data Protection

• Client data (contact details, property info) is confidential.

• Used only for project purposes; not shared without consent.

6. Dispute Resolution

• Issues should first be escalated to Stylayer Interiors’ customer support.

• Unresolved disputes may be referred to arbitration in [Your City] jurisdiction.

7. Termination

• Stylayer Interiors reserves the right to terminate services if:

  • Payments are delayed beyond 15 days.

  • Client violates agreed terms.

8. Amendments

• Terms may be updated periodically; clients will be notified of major changes.

By proceeding with Stylayer Interiors, you acknowledge reading and agreeing to these policies. For queries, contact:
✉ help@stylayer.com | 🌐 www.stylayer.com